I see lots of people who tend to be oversmart when they are out shopping. I mean in the sense of talking rudely to the guy or girl who is sitting on the other end serving them with things the person is thinking of buying. It’s ok to be smart but when people start being rude that’s when things go bad. No one likes to be spoken to in a way that makes them feel as if they are someone else’s servants. Everyone deserves the respect no matter if they are selling a million dollar product or a 1 dollar soap at a shop. Try to start using the magic words if you don’t use them a lot right now, thank you and please just do the trick. Starting with an excuse me, and ending with a thank you for your time might make someone’s day so beautiful. I started doing that since ages now, whenever I call anywhere I have to place a complaint. I talk as if I am their best buddy. Starting with a “Hi Good Morning, My name is Wakas Mir and I am calling in regards to a mail I got. Could you kindly help me with that please :)” 10 out of 10 times this nails the other person into knowing that I respect them and I respect the issue at hand. Making...Read More
Tag: customer service
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